February 13, 2024 Cynthia LaCroix

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Host

The Chicken Place – Tradition


JOB DESCRIPTION

Kyle G’s Restaurants is a people first company. When you look at a restaurant, what is it filled with? Of course, there are tables, chairs, plates, stoves, decor and an endless amount of other items and equipment. However, we believe, what defines a restaurant is the people inside it, both working and dining. We are committed to providing the best possible training, benefits and working environment to our team that we can in order to be the hospitality employer of choice for our community.

Our philosophy is simple: We believe in serving smiles one plate at a time. We do this by putting the best products in the hands of the best people, and allowing that formula to do its magic. Thus, making our restaurants the restaurant of choice for our guests when deciding where to dine.

Our brands each operate with the same underlying principles, yet have their own unique menus, teams and personalities. Our goal is to create a restaurant company showcasing the many different and diverse ingredients and techniques all while focusing on exceptional hospitality, showcasing a high level of restaurateurship.


PRINCIPLES AND PROMISES PRINCIPLE VALUES

  1. Honesty in Speaking: We treat everyone with dignity, honesty, respect, and integrity.
  2. Being of Service: We are committed to treating people as special and giving of ourselves, doing more than expected, anticipating needs, and making a difference.
  3. Great People: We hire great people, we set clear expectations, we provide regular feedback, and we celebrate great performances.
  4. We Function as a Team: We all look good together, we all look bad together!

TEAM MEMBER PROMISE

  1. Citizenship: Getting to work on time, dressed and ready to work. Doing the job to our high standards and asking questions when unsure.
  2. Consistent Growth: We are committed to continuous improvement, getting better day by day, shift by shift. Best today, Better tomorrow.
  3. Doing the Right Thing: Do it right the first time with integrity in your work.

WE PROMISE YOU

  1. Clear Direction: Communicating what we stand for and what we will not stand for, how your job contributes to the success of the restaurant, and clear and timely communication of change and how it affects you.
  2. Teaching: Standard-setting training that gives you a complete understanding of the skills you need to be successful in your position, and enjoy what you do, and where you work.
  3. Belonging: You are immediately welcomed as a member of the team, know that you are valued, and are held accountable for your behavior and results. We help in times of personal need, provide opportunities to prepare for more responsibility, and invite you to share in the celebrations of the team.

 

As a Host, you are the first and last smiling face the guests see during their experience. Your first and most important responsibility will be to make the guest feel special. It is essential that you maintain an energetic, friendly and caring attitude at all times. We take great pride in our hospitality and professional service. Our high standards can only be maintained through great people like yourself who share our values and desire to do the best job possible for our guests each and every day.

Hosts work directly with customers by greeting and seating them. Their responsibilities include, but not limited to, the knowledge of any operational policies that affect guests dining experience., hours of operation, reservation policy, happy hour offerings etc. Knowledge of the restaurant will include basic knowledge of food liquor, beer and wine menu offerings, steps of service, side work tasks, follow state and local laws regarding verifying age requirements with regards to alcohol service.

 

BASIC TASKS WILL INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING

  • Maintain professional demeanor, vocabulary, dress, and self presentation.
  • Know & Follow all Laws regarding serving alcoholic beverages
  • Know & follow Food and Beverage Safety regulations
  • Have a strong working knowledge of all table numbers and position points
  • Have a basic knowledge of menus food, liquor, beer and wine offerings
  • Be a great team player
  • Greet guests and create a welcoming atmosphere
  • Seat all guests efficiently with a friendly professional mindset
  • Assist in clearing and resetting tables as needed to function efficiently
  • Follow all Host related checklists shiftly/daily/weekly as required by your location
  • Communicate any issues or obstacles to management in a timely professional manner
  • Be aware of the Five ‘P’s of World Class Service: pride, passion, preparation, professionalism and presentation.
  • Be an ambassador of the Brand

 

PERKS & BENEFITS THAT WE OFFER AT KYLE G’S RESTAURANTS

  • Career Growth. We believe in developing people!
  • Weekly Pay
  • Paid Vacation Days
  • Paid Sick Days
  • Paid Maternity & Paternity Leave
  • Health & Wellness benefits. We offer health (medical, dental and vision) insurance options for eligible team members
  • Meal comp benefits
  • College 529 Savings Plan
  • 401(k) Retirement Plan
  • Tuition Reimbursement Plan

 

Position: Host
Type: Hourly
Location: The Chicken Place

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By clicking the submit button below, I certify that all of the information provided by me on this application is true and complete, and I understand that if any false information, omissions, or misrepresentations are discovered, my application may be rejected and, if I am employed, my employment may be terminated at any time.

In consideration of my employment, I agree to conform to Kyle G's Restaurant's rules and regulations, and I agree that my employment and compensation can be terminated, with or without cause, and with or without notice, at any time, at either my or Kyle G's Restaurant's option.

I also understand and agree that the terms and conditions of my employment may be changed, with or without cause, and with or without notice, at any time by Kyle G's Restaurant's.

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